Flamez Terms and Conditions

Welcome to Flamez Online Casino. These terms and conditions govern your use of our online gaming services and establish the legal framework for our business relationship. By creating an account with us, you agree to be bound by these terms. We encourage you to read this document carefully before registering.

Company Information and Licensing

At Flamez, we operate under the ownership of Ganadu Gaming Limited, a company incorporated under the laws of British Virgin Islands. Our registered address is PO Box 2283, Columbus Centre, Road Town, Tortola, British Virgin Islands. We are licensed and regulated by the Kahnawake Gaming Commission (KGC) under licence number 01003, issued on June 4th, 2025.

Otso Operations Limited serves as our facilitating company. This entity is incorporated under Cyprus law with company registration number HE 471265, having its registered address at Avlonos 1, Maria House, 1075, Nicosia, Cyprus. Our Flamez Casino platform operates in full compliance with all applicable gaming regulations in our licensed jurisdictions.

Account Registration and Eligibility

When you complete the Flamez casino login register process, you confirm that you meet all eligibility requirements. We only accept players who are at least 18 years old or have reached the legal gambling age in their jurisdiction, whichever is higher. You must be a resident of Canada, United Kingdom, New Zealand, or Finland to access our services.

During registration for your Flamez Casino account, you must provide accurate and complete information. We reserve the right to verify your identity at any time and may request additional documentation. Your Flamez casino login credentials are personal and confidential - you must not share them with any third party.

Account Restrictions

• We allow only one account per person, household, or IP address
• You must use your real name and accurate personal details
• We prohibit the use of VPN services or other location-masking technologies
• You are responsible for maintaining the security of your login credentials

Deposits and Withdrawals

At Flamez online casino, we require a minimum deposit of €10 (or C$10 for Canadian players). We accept various payment methods including MiFinity, MuchBetter, Interac e-Transfer, and credit/debit cards. Your account currency varies by region, with EUR as our standard currency and CAD for Canadian players.

Our minimum withdrawal amount is €20 (or C$20 for Canadian players). We process most withdrawals within 1-3 days, though your bank may require additional processing time. At Flamez Casino, we carry out additional verification procedures for any transaction exceeding the equivalent of 10,000 CAD or cumulative transactions exceeding this amount.

Withdrawal Limits

• We may pay winnings over 50,000 CAD in installments of up to 10,000 CAD per day
• Weekly limits are set at 25,000 CAD
• Monthly limits are capped at 100,000 CAD
• VIP players may be entitled to exceptional withdrawal limits

Bonuses and Promotions

Our Flamez casino bonus code system provides various promotional offers to enhance your gaming experience. New players can claim a 100% deposit match up to $1,000 through our welcome bonus program. This offer requires a minimum deposit of $20 and carries a 35x wagering requirement.

We also offer daily cashback of up to 20% for all players, with VIP members receiving the highest rates. When you use any Flamez Casino bonus code, you agree to comply with the specific terms and conditions associated with that promotion. Our Flamez bonus code offers are subject to availability and may be modified or withdrawn at any time.

Bonus Terms

• All bonuses are subject to wagering requirements
• We reserve the right to void bonuses obtained through fraudulent means
• Bonus funds cannot be withdrawn until wagering requirements are met
• We may exclude certain games from bonus play

Gaming Rules and Fair Play

At Flamez, we maintain strict standards for fair play and responsible gaming. Our random number generators are regularly tested to ensure game integrity. We prohibit any form of collusion, chip dumping, or other fraudulent activities that compromise fair play.

You agree to use our Flamez Casino services solely for entertainment purposes and in accordance with these terms. Any attempt to manipulate our systems, exploit software vulnerabilities, or engage in money laundering will result in immediate account termination and forfeiture of funds.

Responsible Gaming

We are committed to promoting responsible gaming practices. Our Flamez online casino provides various tools to help you maintain control over your gaming activities, including deposit limits, session time limits, and self-exclusion options. If you feel you may have a gambling problem, we encourage you to seek professional help.

Privacy and Data Protection

Your privacy is important to us. We collect and process your personal data in accordance with our privacy policy and applicable data protection laws. This includes information provided during the Flamez casino login process and gaming activity data used to improve our services.

Limitation of Liability

We provide our gaming services "as is" and make no warranties regarding uninterrupted service or error-free operation. Our liability is limited to the amount of funds in your account at the time of any alleged breach. We are not responsible for losses resulting from technical failures, internet connectivity issues, or third-party service provider problems.

Termination

Either party may terminate this agreement at any time. We reserve the right to suspend or close accounts that violate these terms or engage in prohibited activities. Upon termination, any remaining account balance will be returned to you, subject to our verification procedures and any outstanding obligations.

Modifications

We may update these terms and conditions from time to time. When we make material changes, we will notify you through our website or via email. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Contact Information

If you have questions about these terms and conditions, please contact our customer support team at support@flamez.com. Our support staff is available 24/7 via live chat and email to assist you with any concerns or inquiries regarding your Flamez Casino experience.